For any questions regarding your order or our collections, please email info@maisonharperchicago.com.

Our team will respond as quickly as possible with the care and attention you deserve.

To ensure a smooth process, please send only one message per inquiry

We accept all major payment methods, including credit and debit cards, Apple Pay, and Google Pay.

All transactions are processed securely to protect your information at every step.

Every order is reviewed and prepared with precision before shipment.

Once dispatched, you will receive a tracking link to follow your delivery with ease.

If your order has not yet been processed, we can assist with updating your address.

Once an order enters fulfillment, changes are no longer possible, and Maison Harper Chicago cannot be held responsible for incorrect information provided at checkout.

While delivery issues are rare, we recommend contacting the shipping carrier directly first.

If you need assistance, reach out to our support team and we will help coordinate a resolution.

We want you to feel confident with every purchase. Please refer to our Size Guide for general information or contact our customer care team for personalized advice.

Orders are processed automatically once placed. If you wish to make a change, please contact our team as soon as possible.

After processing, modifications or cancellations may no longer be possible.

Once your order has been shipped, you will receive an email containing your tracking details.

You can follow your shipment through the link provided in that email.

We’re sorry to hear your purchase did not work out. Please email info@maisonharperchicago.com to initiate a return.

Our team will provide the necessary instructions and ensure the process is handled with care.