Shipping & Delivery
Shipping & Delivery Policy
At Maison Harper Chicago, we aim to process and deliver your order quickly and efficiently.
Processing Time
Orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking details.
Delivery Time
Average shipping times are 5–10 business days, depending on your location.
Delays may occur due to customs or seasonal demand.
Shipping Method & Origin
All orders are shipped directly from our fulfillment center in China. Customs fees may apply depending on the destination country.
Shipping Costs
Shipping fees are displayed at checkout and depend on weight, location, and selected method.
Responsibility
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If tracking shows “delivered,” the customer is responsible for the package.
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Address errors must be reported within 24 hours of placing the order.
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We recommend tracked shipping for full visibility.
For shipping questions, contact info@maisonharperchicago.com.